Our Patient Journey
Supporting our patients at every step of their journey.
1) The Discovery
You discovered a change in your face and/or body contour, you want to reverse or improve?
2) Internet Research
Although all kinds of information is available on the Internet, laypeople are usually unable to filter out the right information for
their own individual case.
Very often, contradictory information even leads to further, unnecessary anxiety.3) Initial Enquiry
Need assistance with scheduling consultations, discussing treatment options or arranging personalized care?
Book Appointment
Our dedicated Personal Patient Assistant is here to support you every step of the way. Reach out to us today and experience our commitment to compassionate and professional care.4) Your Reception
A warm welcom andcompetent guidance.
5) Consultation
The consultation comes before the treatment. To help our patients, we have drawn up a Checklist: "Consultation for aesthetic treatment".
→ Download Checklist
Prof Bob discusses your requirements, expectations, and possibilities of treatment. This can be done online or in-person.
Depending on the findings of the initial examination, other specialistare consulted for individually tailored treatment (Heal together excellence through collaboration).6) Assessment before Procedure/Surgery
Once you are happy and proceed we will book for a preoperative photo documentation, blood test, ECG (optional) and preoperative Anesthesia consultation. Depending on your general health, other examination may be necessary.
7) Day of Procedure/Surgery
Before Procedure/ Surgery:
Your expert doctor/therapist will see you for the final discussion on preoperative markings.
After Procedure/ Surgery:
Your expert doctor/therapist will adivise you (and your relatives) on pain relief, dressing and showering.8) Leaving the Clinic/ Hospital
Your expert doctor/therapist will visit you, discuss with you the procedure/ surgery, discuss the aftercare (pain relief, medication, positioning, mobilisation, stress, shower) and discharge you from the clinic or hospital. You will receive a complete medical report with detailed aftercare orders.
We are only a phone call away if you have any questions or need help during recovery. Our patients are offered a 24/7 hotline:
UAE 🇦🇪 PHONE/WHATSAPP:
+ 971 54 246 0728
Oman 🇴🇲 PHONE/WHATSAPP:
+968 9321 24079) After Care & Rehabilitation
There is no procedure without Rehabilitation.
Rehabilitation helps the natural healing process and therefore is essential to maximize your Plastic Surgery result.10) Follow-up Consultations
There are regular follow – up consultations scheduled with your expert doctor/therapist. This gives you the great opportunity to review the surgery and the postoperative course, as well as the final result (final photo documentation).
11) Patient Experience
Patient feedback and reviews is of outmost importance for our mission to constantly improve our services.
Give Patient Review
Moreover, if you want to share your personal experience with other patients we are happy to include you in our Patient Buddy System.











Make an enquiry.
-
Phone / WhatsApp - UAE 🇦🇪
+971 54 246 0728 -
Phone / WhatsApp - Oman 🇴🇲
+968 9321 2407 -
Email
info@profhierner.com -
Follow us


Patient Experience
Patient feedback and reviews is of outmost importance for our mission to constantly improve our services.
Moreover, if you want to share your personal experience with other patients we are happy to include you in our Patient Buddy System.